One underperforming site can drag down your whole business – but most directors don’t know which one until it’s too late.

A Finance Director said to me recently: “It feels like one of our sites is underperforming… but I can’t prove it. And I definitely can’t fix it.”

This happens all the time – whether it’s a group of restaurants, multiple offices, or regional service hubs.

The reports aren’t clean.

There’s no site-by-site visibility you can actually trust.

So decisions are made based on guesswork, whoever’s shouting loudest, or simply hoping the rest isn’t quietly falling apart.

Great brand. Strong sales. Talented people. But underneath? Profit leaks, staffing issues, and operational chaos.

What works:

1. Stop relying on sales – track profit.

You need full P&Ls by site or division – margins, labour, overheads, wastage.

2. Give managers a dashboard they actually use.

If they only see numbers once a month, it’s already too late.

3. Link cost approvals to ownership.

When managers sign off only what they are responsible for, costs drop.

Clean, timely reporting isn’t just about numbers – it’s about better decisions, faster.

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